Frequently Asked Questions
Everything you want to know about Vitaminfood — our products, ordering, shipping and returns. Can’t find your answer? Our team replies within 24 hours.
Product & Nutrition
What is Vitaminfood?
Vitaminfood is a complete meal in convenient form — as a ready-to-drink 500ml bottle or as a powder you mix yourself. Every meal delivers 30g of plant protein, 27 essential vitamins and minerals, fiber, slow carbohydrates and healthy unsaturated fats. It’s designed for moments when there’s no time to cook, but you still want real nutrition.
Is Vitaminfood vegan?
Yes — 100% plant-based. All protein comes from plant sources and every product is completely free of animal ingredients, including our drinks, powders in all flavors.
Does Vitaminfood contain sugar?
No added sugar. Our products contain only naturally occurring sugars from the ingredients themselves (such as oats).
How much protein does Vitaminfood contain?
Each complete meal delivers 30g of plant-based protein — comparable to a full chicken breast, but 100% vegan.
Does Vitaminfood contain allergens?
Our products contain oats and gluten-containing grains. They are free of dairy, soy and nuts as ingredients. Always check the label of your specific flavor for the complete and current allergen information.
How long does Vitaminfood keep you full?
A complete Vitaminfood meal contains protein, fiber, slow carbs and healthy fats — it keeps you full for at least 3–4 hours.
Can I replace every meal with Vitaminfood?
Vitaminfood is designed to replace individual meals when you’re short on time — a fast breakfast, a desk lunch, dinner on the road. We recommend it as part of a varied diet, not as your only source of food. Listen to your body and enjoy regular meals whenever you can take the time for them.
What is the shelf life of Vitaminfood?
Unopened, our drinks keep for months without refrigeration, thanks to our gentle heat-treatment process. You’ll find the exact best-before date on every bottle. Once opened, keep the bottle refrigerated and drink it within 24 hours. Powder tubs keep for months after opening when stored dry and sealed.
Is Vitaminfood suitable for children or during pregnancy?
Our products are developed for adults. If you’re pregnant, breastfeeding, or considering Vitaminfood for a child or for medical reasons, please consult your doctor or dietitian first.
Using Vitaminfood
How do I use the ready-to-drink bottles?
Just open and drink — no prep needed. They taste best chilled, but they’re made to be enjoyed anywhere: at your desk, in the car, after training.
How do I prepare a meal with the powder?
Add your scoops to 300–400ml of cold water, shake for 10 seconds in your shaker, and your complete meal is ready. Prefer it creamier? Use less water, or mix with plant milk.
How many meals do I get out of one tub of powder?
That’s the beauty of it: you decide. Every body is different, so you choose your own portion — a lighter meal or extra fuel for a demanding day. One tub gives you 3 to 9 complete meals, depending on your scoop.
When is the best time to use Vitaminfood?
Whenever a good meal doesn’t fit your schedule: as a fast breakfast, a lunch at your desk, recovery after the gym, or dinner on the road. Many customers keep bottles in the car and a tub of powder in the kitchen.
Ordering & Payment
Which payment methods do you accept?
We currently accept Apple Pay, Google Pay, direct bank transfer and cash on delivery. The payment options available for your order are always shown securely at checkout.
Can I change or cancel my order?
Contact us as soon as possible at info@vitaminfood.com or 085 212 59 77. If your order hasn’t shipped yet, we’ll adjust or cancel it for you.
Do you offer discounts for larger orders?
Keep an eye on our Limited Time Offers on the shop pages, and subscribe to our newsletter — that’s where we announce deals and restock alerts first.
Shipping & Delivery
What are the shipping costs?
Shipping is free on all orders over €50. For orders below €50, standard shipping costs €4.95. Express delivery is available for €9.95.
How long does delivery take?
Within the Netherlands, your order is typically delivered within 1 working day. Deliveries to the rest of Europe take 2–3 working days. For destinations outside Europe, delivery time depends on the country — you’ll see an estimate at checkout.
Do you ship internationally?
Yes — we ship worldwide. Delivery within the Netherlands takes about 1 working day and within the rest of Europe 2–3 working days. Shipping rates for destinations outside Europe are calculated at checkout.
Can I track my order?
Yes. As soon as your package leaves our warehouse, you’ll receive a tracking link by email so you can follow your delivery from door to door.
What if my package arrives damaged or gets lost?
Contact us at info@vitaminfood.com with your order number and (for damage) a photo. We’ll send a replacement or refund you — no hassle, no endless forms.
Returns & Refunds
What is your return policy?
Not for you? Money back. You can return unopened products within 14 days of delivery for a full refund.
How do I return a product?
Email us at info@vitaminfood.com with your order number, and we’ll send you the return instructions right away.
Can I return opened products?
For food safety reasons, we can only accept unopened products with the seal intact. This doesn’t affect your legal rights in the case of defective products.
When will I receive my refund?
As soon as we’ve received and checked your return, we’ll refund you within 14 days to your original payment method.


